Your privacy is of utmost importance to us. We have a privacy policy that covers how we collect, use, and store your information. Please take a moment to understand our privacy policies.
Information Collection and Use
Xiamen Profence New Energy Co., Ltd. is the sole owner of the information collected by this website. We only access/collect information that you voluntarily provide via email or other direct contact. We will not sell, rent, or share your information with any individual or third party outside of our company.
We will use your information to respond to you and answer why you contacted us. After placing an order, we may ask you to provide your shipping address and phone number. This is necessary information for creating a delivery note to ensure the products are delivered smoothly.
The personal information we collect regarding orders is used to properly record orders. We use an online system to record each order (order date, customer name, product, shipping address, phone number, payment number, shipping date, and tracking number). All of this information is securely stored so that we can access it if any problems arise with your order.
For our own-brand and OEM customers, we strictly adhere to a policy of not sharing any such information.
Unless you request that we not do so, we may contact you by email in the future to inform you of special offers, new products or services, or changes to this Privacy Policy.
Your Access to and Control of Information
You may opt out of receiving any further contact from us at any time. You can contact us at any time using the email address or phone number provided on our website to:
- Check if we hold any data about you.
- Change/correct any data we hold about you.
- Request that we delete any data we hold about you.
- Express any concerns you have about our use of your data.
Security Safeguards
Xiamen Profence New Energy Co., Ltd. takes precautions to protect your information. When you submit sensitive information through the website, your information is protected both online and offline.
Whenever we collect sensitive information (such as credit card data), this information is encrypted and transmitted to us securely. You can verify this by checking the lock icon in your browser's address bar or by checking if the web address begins with "https".
While we use encryption to protect sensitive information transmitted online, we also value the security of your offline information. Personally identifiable information is only accessible to employees who need it to perform specific duties (e.g., billing or customer service). The computers/servers on which we store personally identifiable information are kept in secure environments.
Updates
Our privacy policy may be updated from time to time, and all updates will be posted on this page.
If you believe we have not complied with this privacy policy, please contact us immediately at +86-0592-5552829 or email info@xmprofence.com.
Company's Commitment to Your Privacy:
To ensure the security of your personal information, we have communicated our privacy and security guidelines to all employees of Xiamen Profence New Energy Co., Ltd., and strictly enforce privacy protection measures within the company.
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